Terms & Conditions
If you have to miss a session
Due to an extremely small admin team, the time it takes up and the financial difficulty it causes the CFA, we are unable to offer refunds / transfers to another session / gift vouchers for orders made in error, changed plans or a changed mind. Please bear this in mind BEFORE placing an order, please don't ask us to make an exception (you'd be surprised how many times this happens).
We are unable to offer refunds / transfers to another session / gift vouchers for forgotten/missed sessions which are the responsibility of the purchaser.
In the extremely rare case where a refund is issued there will be a service charge taken for our time and the payment/booking charges we have incurred.
If it's our fault:If you're unable to attend the session through a mishap/error on our part, we will make sure you are provided with a voucher to attend any forthcoming sessions of the same type - alternatively we will issue a refund or find another solution.
The income from all our sessions is used to pay for our brilliant tutors, models & photographers, the rent on our studio, overheads and of course to pay the salaries of the hard working folk behind the scenes.